This website is operated by and on behalf of Hydro Service and Supplies, Inc.  Hydro is committed to the protection of your personal information. This Privacy Policy sets out the basis on which we collect and use personal information about you as part of our business activities.

This Privacy Policy applies to personal information collected by Hydro through this website, and to other information we may collect in the course of our business. It is not the exclusive description of how we process personal information. If you are an employee, information on how Hydro handles your personal data is provided in Hydro’s Employee Handbook a subconsultant, subcontractor, or vendor, information on your rights and obligations regarding personal data provided to you by us are addressed in our written agreements. Collectively, these policies form Hydro’s Privacy Policy. Unless we explain otherwise at the time, providing personal information that we request is optional and disclosures are made voluntarily.

If you are a prospective employee or job applicant, you may provide us with information about yourself, such as a resume/curriculum vitae, professional references, information about education and job background, and information about professional training and certifications. We may use this information for the purpose of employment consideration, and as otherwise set forth in any separate privacy statement or other notice made available to in connection with your application.

1.0 HOW INFORMATION IS COLLECTED

Hydro collects certain information automatically when you interact with HYDROSERVICE.com. This may include the IP addresses and domain names of visitors, browser type, history of pages viewed and other usage information about your use of the website. Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage for us. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out herein.

Hydro also collects your voluntarily provided information when you email us about our services, employment or internship opportunities, register to attend a Hydro event, download our publications, or by interacting with us on other business matters.

2.0 TYPES OF PERSONAL INFORMATION COLLECTED

Personal information means any information relating to a person that enables them to be identified either directly or indirectly. Personal information that we hold about you may include your contact details (e.g. name, phone number, address and email address), IP address, language, gender and location.

If you are a client, subconsultant, subcontractor, or vendor, personal information that we hold about you may include the same information listed above, along with your date of birth, social media accounts, business address, email address, phone number and fax number, function/job title, company, types of services provided, and pricing or financial compensation. Hydro may request that you provide additional information such as your company’s legal status, date and place of incorporation, your company’s related entities, ownership details, your relationship to government officials, your company’s tax identification numbers, country of origin, business and professional licenses, your company’s surety, insurer, broker and insurance policies, and other information you consent to provide us for purposes of performing contracts or services.

We will take reasonable steps to ensure the personal information that we store is accurate, complete and up-to-date.

3.0 HOW PERSONAL INFORMATION IS USED

We will use your personal information, and may share your personal information with other parties acting on our behalf, for one or more of the following: (i) to conduct research about the use of our website; (ii) to improve services provided by Hydro; (iii) to assess and respond to a complaint you might make to us; (iv) for our own administrative purposes, including training our staff, conducting internal audits, improving our services or engaging in the sale, purchase or investment in the business; (v) if you are a client, subconsultant, subcontractor, or vendor, to perform services or carry out our contract with you; (vi) for market research purposes; (vii) to make informed decisions about business relationships and to prevent inadvertent engagement in illegal or corrupt practices; (ix) to conduct investigations of suspicious or harmful activity; (x) to comply with Hydro’s regulatory and legal obligations; (xi) to manage risks related to Hydro’s contracts and services; and (xii) for marketing purposes; (xiii) to prevent or detect fraud or abuses of our website or systems; and (xiv) for our other legitimate business interests. If we wish to use your personal information for a purpose beyond that for which it was originally provided, we will ask for your consent or seek to rely on another valid legal ground to process your personal information in accordance with the applicable law. Hydro does not sell personal information to others.

4.0 INFORMATION FOR MARKETING PURPOSES

Where you have consented to our use of your personal data for marketing purposes, we may use your information to conduct marketing and data analysis or to send you updates and news concerning Hydro and its business partners. If at any time after you have consented to us using your information for marketing purposes and you wish us to stop using your information for these purposes, please contact us as provided below.

5.0 DISCLOSURE OF YOUR PERSONAL INFORMATION

There are circumstances where we may wish to disclose or are compelled to disclose your personal information to third-parties. This will only take place in accordance with the applicable law, and, where applicable, in accordance with our written agreements with clients, subconsultants, subcontractors, and vendors. These circumstances include disclosure to: (i) Hydro’s subsidiaries, affiliates, and branches; (ii) subconsultants, subcontractors, or vendors for the purpose of facilitating the performance of our services; (iii) service providers and consultants required for the protection of our business, including databases and systems used for business continuity reasons (including cloud service providers); (iv) another legal entity, on a temporary or permanent basis, for the purposes of a joint venture, collaboration, financing, sale, merger, reorganization, change of legal form, dissolution or similar event; (v) attorneys in connection with negotiation of a contract, dispute resolution, or other legal matter; (vi) tax advisors for purposes of tax filings, obtaining tax credits, negotiating tax liabilities, and other tax matters; (vii) public authorities where we are required by law to do so; and (viii) any other third party where you have provided your consent. We will disclose your information to any person where required by law and any governmental authority if we believe in good faith that we are required to do so, or that it is required to prevent, detect, investigate or remedy improper conduct potentially affecting Hydro.

6.0 RETENTION OF PERSONAL INFORMATION

Your personal information will be retained for as long as it is necessary to carry out the purposes set out in Hydro’s Privacy Policy, or as required by law. Our retention of data will be subject to periodic review. We may keep an anonymized form of your personal information, which will no longer refer to you, for statistical purposes without time limits, to the extent that we have a legitimate and lawful interest in doing so.

7.0 CONFIDENTIALITY AND SECURITY

Hydro is committed to: (i) seeking to safeguard all personal information that you provide to us; (ii) seeking to ensure that it remains confidential and secure; and (iii) taking all reasonable steps to ensure that personal privacy is respected. All our data is stored in written or electronic form on our servers and computers and in various physical locations. We maintain physical, technical and administrative safeguards to protect your personal information from misuse, unauthorized access or disclosure and loss or corruption by computer viruses and other sources of harm. We restrict access to personal information to those staff members, subsidiary companies and third parties who need to know that information for the purposes set out in our Privacy Policy.

8.0 LINKS

Our website may provide hyperlinks to websites owned and controlled by others. Hydro is not responsible for the privacy practices of any website that it does not own or otherwise control.

9.0 THIRD PARTIES

Where you submit information on behalf of another person, you confirm that you have made that person aware of how we may collect, use and disclose their information, the reason you have provided it, how they can contact us, the terms of this policy and that they have consented to such collection, use and disclosure.

10.0 COMPLIANCE WITH PRIVACY LAWS

Hydro complies with the data protection and privacy laws to which it is subject. You should satisfy yourself that you are familiar with those laws, including any exceptions which may apply under them. You should also be aware that privacy laws in various jurisdictions may change from time to time. Notwithstanding contrary terms in Hydro’s Privacy Policy, Hydro accepts no obligations with respect to the handling of personal information other than those mandated by law in the country which has, or countries which have jurisdiction over Hydro in any given circumstances.

11.0 CHANGES TO THIS POLICY

We reserve the right to review this Privacy Policy from time to time, and to change this policy at any time and to notify you of those changes by posting an updated version of this policy on our website.

12.0 CONTACT US

For questions about Hydro’s Privacy Policy, please contact us by email at info@hydroservice.com or by mail at:

Hydro
PO Box 12197
Research Triangle Park, NC 27709
Attention: Manager of Compliance

During all correspondence, please provide us with your exact name, company, address, phone number and e-mail address (if applicable).